General information
Dashboard account, AI-functionality, accessibility, data protection etc.
Eye-Able Dashboard
- Can I change my password and email address in the dashboard?
- How do I change personal data like the email address for myself or members of my organization?
- Why is the demo area still displayed instead of the full dashboard after purchasing a licence?
- How do I create a new user in the dashboard?
- How can I reset my password?
- How can I restrict the access rights of individual users in my organization?
General questions | Accessibility
- Does the content of videos have to be provided as a text summary?
- Which components of a website must be accessible in order for the entire website to be accessible?
- What Are the Requirements for Videos on Websites According to WCAG AA Level?
- What do WCAG, EN 301 549, EAA, BFSG and BITV mean?
- What are the differences between WCAG Levels A, AA, and AAA?
- Statement on Overlays and the Positioning of Eye-Able®
- Is a website legally compliant if it is designed according to WCAG 2.2 instead of WCAG 2.1?
- When do websites need to be accessible by?
General questions | Concact
- How can I get in touch with you personally?
- How do I create a support ticket?
- Where can I find more information about my contract?
- How can I report bugs or issues with Eye-Able?
- Who can I contact with questions about contracts, billing, and support?
- Where can I find my customer number?
- What is the difference between a trial version and a full version?
General questions - cross-cutting topics
- Which Content Security Policy directives do I need to enable for Eye-Able software to work correctly?
- Which server locations are available and when should each one be used?
- Which local and session storage entries are set by Eye-Able?
- Are Plain Language and Translate (such as Assist) also integrable into WebApps?
- How do I integrate Eye-Able into my WordPress website?
- How can I integrate Eye-Able tools into Strato?
- How do I integrate the Eye-Able software into Shopware?
- Where can I find my API Key?