General information
Dashboard account, accessibility, data protection etc.
Eye-Able® Dashboard
- Why are cookies from Eye-Able displayed even though Assist does not set any?
- AI credits – what are they and how are they used?
- How do I create a new user in the dashboard?
- Why is the demo area still displayed instead of the full dashboard after purchasing a licence?
- Can I change my password and email address in the dashboard?
General questions | Accessibility
- What are the differences between WCAG Levels A, AA, and AAA?
- What do WCAG, EN 301 549, EAA, BFSG and BITV mean?
- What Are the Requirements for Videos on Websites According to WCAG AA Level?
- Which components of a website must be accessible in order for the entire website to be accessible?
- Does the content of videos have to be provided as a text summary?
- Is a website legally compliant if it is designed according to WCAG 2.2 instead of WCAG 2.1?
- When do websites need to be accessible by?
- Statement on Overlays and the Positioning of Eye-Able®
General questions | Cancellation & cancellation
General questions - cross-cutting topics
- How can I report bugs or issues with Eye-Able?
- Can I integrate Eye-Able features through custom buttons?
- Which Content Security Policy directives do I need to enable for Eye-Able software to work correctly?
- Which server locations are available and when should each one be used?
- How do I create a support ticket?