Skip to content
English
  • There are no suggestions because the search field is empty.

Questions about contracts and billing

Who should I contact regarding contract and billing enquiries?

In this article, you will find out who to contact at Eye-Able regarding organisational and contractual matters – for example, if you have any questions about the contract term, the notice period, the scope of services, refunds, prices, orders or invoices. 


Enquiries regarding contracts and invoicing

Contract details such as the contract term, notice period, domains included or the agreed scope of services are determined on a case-by-case basis and therefore cannot be answered in general terms. The same applies to enquiries regarding refunds, prices, orders or invoices.

Please contact your personal account manager directly regarding these matters. They will provide you with personalised support and help you resolve your enquiry quickly and effectively. Among other things, they can provide you with information on:

  • your current contract term

  • the notice period

  • the scope of services included in your package

  • the domains activated for you

  • support and office working hours, as specified in your contract

  • the exact procedure for amending or terminating your contract



Information for interested parties and potential customers

If you are interested in Eye-Able and do not yet have a direct contact person, you can book a free consultation via the Eye-Able website.
There you will receive non-binding information about our solutions and services.

Ways to get in touch for customers and interested parties