Can the Initial Tooltip of Eye-Able Assist Be Changed or Hidden?
In this article, you'll learn how to customize or disable the initial tooltip in Eye-Able Assist and what steps are required depending on your integration option.
Changing Tooltip Content
If you would like to change the content of the tooltip that appears on your page during the first visit, you have two options:
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Submit a ticket with the desired text via our support portal: How do I create a support ticket?
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Send an email to your personal support contact.
We will be happy to adjust the tooltip for you.
Disabling the Tooltip
Disabling the tooltip depends on the integration method used: How can Eye-Able Assist be integrated into websites?
Option 1: Integration via the Eye-Able Server
(fixed embedding of the script in the code)
Add the following code directly below the Eye-Able Assist embedding code:
<script>const eyeAble_blockIntroBanner = true</script>
This will prevent the tooltip from being displayed on the first visit.
Option 2: Dynamic Loading with the Provided Script
If you are integrating Eye-Able Assist using our second integration option (dynamic loading), please add the following line at the beginning of the script:
sessionStorage.setItem('eyeAbleShow', 'true');
This will suppress the display of the intro banner on the first page load.
Support
If you have any questions regarding integration or custom adjustments, feel free to contact our support team: How do I create a support ticket?