What legal obligations do I have as a website owner regarding accessibility?
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As a website owner, you must ensure your site is accessible to people with disabilities by following recognized standards (WCAG 2.1 AA) and applicable laws.
Key accessibility duties
Key duties include:
- providing perceivable content (e.g., text alternatives)
- ensuring operable navigation (e.g., keyboard access)
- creating understandable interfaces
- implementing robust code
Accessibility statement and contact mechanism
You also need to:
- publish an accessibility statement
- offer a feedback/contact mechanism
- fix barriers within a reasonable time
Relevant laws in the EU and Germany
In the EU, the following apply:
- the Web Accessibility Directive (public sector)
- the European Accessibility Act (from 28 June 2025 for many private services)
In Germany, this is implemented via harmonized laws.
Possible consequences of non-compliance
Non-compliance can trigger complaints, supervisory action, and potential fines.
Important note
Always check applicable laws and regulations in their most recent versions.