Why are the elements of Eye-Able® Simple Language and Eye-Able® Translate automatically commented out?

Please note that when using some CMS and, for example, Google Tag Manager, the use of standardised HTML tags can lead to errors when working with the elements of our tools.

Recommendation

We therefore recommend that you access our software via a script. You can find instructions for this in the dashboard in the installation area of the respective module, for example here for "Translate" in step 2.

Support

If you continue to experience problems or errors after using the script, please open a support ticket. Our team will be happy to help you.