Data Processing at Eye-Able

In this article, you will learn where and how your data is processed across the different Eye-Able softwares. Data processing is best understood within the product categories. A distinction is made between the assistive software, the auditing software, and the translation modules.

Assistive software Eye-Able Assist

Loading can optionally take place:

• from your own server
• from a German server (Frankfurt)
• or via a European CDN (European provider with European servers)

You can find more information on data processing for Eye-Able Assist in the following article:

• Does Eye-Able Assist track user data?

Auditing software and Eye-Able Dashboard

Provided via:

• a European Content Delivery Network (CDN)
• as well as APIs on servers in France (European provider)

Translation modules

• Use of DeepL's AI
• Data is sent to servers in the EU
• TLS-encrypted transmission
• Data is held by DeepL only for the duration of the translation

Further information and help

For a more detailed overview, feel free to contact our support team. You can find all the ways to reach us here:

• Contact details for customers and interested parties