Cache plugin affecting Assist functionality — what should I do?
Problem
Cache plugins such as Fastest Cache for WordPress can restrict Assist functionality. Typical problems include:
- The Eye-Able script is commented out.
- Adjustments made in the dashboard are not applied.
This results in Assist not running correctly on the website.
Solution: Blacklist the script
To work around this problem, you can blacklist the Eye-Able script in the respective cache programme. This allows the tool to continue running on your website while specifically excluding Assist.
Step-by-step instructions using the example of ‘Fastest Cache for WordPress’
- Open the settings of your cache plugin.
- Navigate to the blacklist settings.
- Add the following link to the blacklist:
https://cdn.eye-able.com/configs/YourDomain.de.js
- Save the changes.
This ensures that Assist continues to function reliably even when a cache plugin is active.