Business Continuity and Operational Resilience at Eye-Able

This article gives an overview of Eye-Able's business continuity and resilience management as well as the associated emergency policies, plans and backup measures.

Business continuity and resilience management

Eye-Able has implemented comprehensive business continuity and resilience management that is regularly reviewed, documented and adapted to the company's risk appetite.

Emergency policies, procedures and plans

These include policies, procedures and plans for emergencies, which are updated and tested at least annually as well as in the event of significant changes.

Resilience strategy and objectives

The resilience strategy is based on business impact analyses, covers recovery time objectives (RTOs) and recovery point objectives (RPOs) and takes both technological and organisational dependencies into account.

Data backup and recoverability

Backup data in cloud and on-premises environments is backed up regularly, encrypted and tested for recoverability.

Emergency and recovery plans

Emergency and recovery plans contain escalation levels, communication protocols and responsibilities.

The involvement of external emergency authorities is taken into account where public infrastructure is affected.

Redundant systems and security standards

Essential systems are designed to be redundant – physically and logically separated – in compliance with industry-specific minimum distances and security standards.

Documentation and integration into other management processes

All BCM measures are documented in an audit-proof manner and accessible to authorised stakeholders.

Emergency preparedness is closely interlinked with information security and risk management to ensure holistic resilience.

Further help

Do you have further questions or need personal support? The following article explains how you can get in touch with us:

• Contact details for customers and interested parties